At Long Last, a Day of Reckoning for Ticketmaster May Be Upon Us

Ticketmaster is facing a potential antitrust investigation after enraging Taylor Swift fans. Nobody can say Ticketmaster didn’t have it coming.

2019 MTV Video Music Awards - Arrivals

Taylor Swift attends the 2019 MTV Video Music Awards at Prudential Center on August 26, 2019 in Newark, New Jersey. (Jamie McCarthy / Getty Images for MTV)


The online ticketing giant Ticketmaster has been using its monopoly power for years to abuse artists, fans, and venues alike — but now, thanks to a perfect storm of political and cultural factors, not to mention an army of Taylor Swift fans, it could face a long-overdue government thumping now that the US Department of Justice (DOJ) is reportedly conducting an antitrust investigation into the company.

Ticketmaster operates as a monopoly in the concerts and live events industry, controlling every stage of the business — from ticket sales to event promotions to venue operations — ever since its merger in 2010 with event promoter and venue operator Live Nation, which the DOJ approved.

The new parent company became Live Nation Entertainment, Inc. One of the conditions in the DOJ’s consent decree for the newly formed company was a prohibition on retaliating against venues for using other ticketing servicers. Despite this, venues have alleged for years that’s exactly what Live Nation has done. Through this merger, as well as their aggressive tactics, Live Nation Entertainment now controls more than 70 percent of the live event market.

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