Your Therapist’s Notes Could Become Fodder For AI

Tech companies are marketing AI-based note-taking software to therapists as a new time-saving tool. But by signing up, providers may be unknowingly offering patients’ sensitive health information as data fodder to the multibillion-dollar AI therapy industry.

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Providers outsourcing progress notes to automated software may be offering patients’ health information as data fodder for other AI applications. (Shaul Schwarz, Verbatim / Getty Images for Be Vocal)


Technology firms behind artificial intelligence–based note-taking software — marketed to therapists as a time-saving administrative tool — have quietly included provisions in their terms and conditions that allow patients’ therapy records to be sold and manipulated to train other AI applications.

Providers outsourcing standard progress notes to automated software, which summarize session recordings and transcripts, may be unknowingly offering patients’ sensitive health information as data fodder to the multibillion-dollar AI therapy industry.

“Most therapists don’t exactly love writing progress notes. What if TheraPro wrote them for you?” asks an AI software company, which charges mental health providers $60 a month for unlimited AI notetaking, including robotic diagnostic assistance and treatment planning.

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