The Office of the Future

A view inside C&S Wholesale Grocers, America’s secret corporate empire.


The modern supermarket, with its promise of a limitless variety of food and household goods available for low prices, is the crown jewel of consumer capitalism. The cornerstone of all retail, the supermarket holds a seemingly permanent place in the canon of American life, yet barely appears in the broader discourse, even in discussions about our food habits. It’s not unusual to debate the ethics involved with farming and food production, or to ponder the pros and cons of nonlocal food distribution, but the fact that the products will be on the shelves tomorrow and the next day is taken for granted. Virtually nobody knows how this happens, and even diligent corporate watchdogs are unaware of the existence of C&S Wholesale Grocers, which recently became the world’s largest grocery distributor.

This is no accident, and it is unlikely to change despite the modest attention garnered by an August 5 piece written by Brendan Coffey and Zohair Siraj for Bloomberg Businessweek. Headquartered in isolated Keene, New Hampshire and routinely ranked between the eighth and thirteenth largest privately held American corporations by Forbes, the supply-chain behemoth boasts distribution centers from Massachusetts to Miami, Buffalo to Stockton, servicing stores from Maine to Hawaii  — all without ever issuing a press release.

Its sole owner, Richard B. “Rick” Cohen, gives no interviews and makes no public appearances. Aside from the occasional vague mention in local newspapers and trade publications, C&S flies almost entirely beneath the media radar, which is what made Coffey and Siraj’s portrait of the “hidden billionaire” and his company seem remarkable; it was instantly snapped up by MSN Money, Yahoo! Finance, the Daily Mail, and others. In reality, the true yet subtle significance found within the lazy and over-hyped profile lies in its omissions and what they reveal about the secrecy surrounding C&S. The only quote from a current employee of the company is provided by Brian Granger, chief legal officer and spokesman, and it amounts to an admission that the company is large and little-known. Most of the facts and figures cited in the article represent data alternately gathered or estimated by Bloomberg, with quotes from outside industry analysts and a Harvard professor who wrote a case study on C&S back in 2003, when the company was less than half its present size. The piece also relies heavily on interviews with Edward Albertian, whom the writers describe as “a former C&S president” without noting that he left the company nearly a decade ago.

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