Amazon’s PR Flacks Are Starting to Sweat

With Bernie Sanders on his way to Bessemer, Alabama to support warehouse workers voting on a union, and the company facing increasingly negative press over working conditions that include drivers being forced to urinate in bottles, Amazon’s PR operation is getting defensive.

An Amazon Prime delivery van in downtown New Orleans, Louisiana. (Tony Webster / Flickr)


Amazon, a company whose warehouse workers have in the past year told me about seizures, injuries, and heat-induced fainting spells in their facilities and which pushed many of its hundreds of thousands of US employees to the breaking point during the pandemic by refusing to communicate with them about coronavirus outbreaks, much less shut down infected facilities for cleanings, can’t stop insisting that it’s a great place to work. It’s not the only company that kills its workers through negligence, but it is one of them, and it has decided to openly mock the idea that its workers suffer.

Now, anyone who writes about Amazon knows, for starters, that the company regularly lies to journalists and the public alike. Given its money and power, that is often an effective strategy, and the company’s PR team, led by none other than Obama’s press secretary, Jay Carney, has reason to be confident in its ability to manipulate the public. Witness, for example, how journalists almost uniformly compare Amazon’s $15 starting wage — which was only adopted after Senator Bernie Sanders turned up his criticism of the company — to the wages at fast-food chains, rather than the pay at other warehouses. Amazon pays below the prevailing wage in its industry and has been shown to lower wages at nearby warehouses, yet writers too often swallow the company’s words hook, line, and sinker, propagating the idea that wages at Amazon’s warehouses are higher, not lower, than they need to be.

But as workers at the company’s Bessemer, Alabama warehouse continue voting on unionization, Amazon’s PR operation is getting uncharacteristically defensive. Responding to news that Sanders will be visiting Bessemer today to support the union drive, Dave Clark, Amazon CEO of Worldwide Consumer, tweeted that he “often” calls Amazon “the Bernie Sanders of employers,” one which “delivers a progressive workplace” with “health care from day one” and “a safe and inclusive work environment.”

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