Socialists Need to Take Back the Term “Emotional Labor”
The concept of “emotional labor” can help us better understand work and exploitation. But when it’s used to keep score between friends and family rather than examine our relationship as workers, it doesn’t bring us any closer to liberation.

The seminal example of emotional labor that Arlie Hochschild wrote about is airline stewardesses, a highly feminized job where workers are always expected to be calm, accommodating, and friendly. (Wikimedia Commons)
The term “emotional labor” is a confusing one. It’s more than three decades old, but in the past few years, an upsurge in its usage has led to a mutation in its meaning.
These days, the term is often used to refer to women managing other people’s emotions, especially those of a boyfriend or husband, managing household chores, or even explaining concepts of patriarchy and racism to men and white people, respectively. Writing for the Toast, Jess Zimmerman sarcastically gives examples of emotional labor and their associated costs: “Pretend to find you fascinating, $100. Soothe your ego so you don’t get angry, $150. Smile hollowly while you make a worse version of their joke, $200. Explain 101-level feminism to you like you’re five years old, $300.”
In fact, an actual “emotional labor invoice” has been circulated on social media, addressing many of the same concerns described by Zimmerman: managing the emotions of others (who are often implied to be straight white men) and explaining racism and systematic oppression.